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What is your cancellation policy?Updated a year ago

Cancellation Policy for One-Time Purchases

At Good Organics, we strive to process orders promptly to ensure you receive your products as quickly as possible. However, we understand that plans can change. Below are the terms of our cancellation policy for one-time purchases:

  • Order Cancellation: You may cancel your one-time purchase order within 24 hours of placing it, provided the order has not yet shipped. To request a cancellation, please contact our customer service team immediately at [customer support email or contact form]. If your order has already been processed for shipping, we will be unable to cancel it.

  • Cancellation Confirmation: Once your cancellation request is received and confirmed, we will notify you via email. Any applicable refunds will be processed in accordance with our Refund Policy.

  • Shipped Orders: If your order has already shipped, it cannot be canceled. However, you may return the product in accordance with our Refund Policy and Shipping Policy.

  • Exclusions: This cancellation policy applies exclusively to one-time purchases. For subscription orders, please refer to our Subscription Policy.

For further assistance or inquiries, please visit our [Help Center] or contact us at [customer support contact].

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